East Pass 207

Unfortunately, balcony floor was not 100% clean when we arrived to apt (after waking a little bit in balcony everybody had their feet black color because dirty/dust in floor), grill in balcony was also a little bit dirty (it had some kind of fat/black-oil from previous cooking - I know it can be cleaned better), balcony lights didnt work, and there was not bedding set for sofa bed. But I liked the apartment and enjoyed my vacations with family. Sharing for your consideration in case can be of help to improve. Thanks.

Great location. Safe distancing. Everything was very clean!!! Will definitely be back.

Loved this place! I actually slept better here than I do at home which is rare. The only thing I’ll say is it would be nice to have extra blankets available in the rooms.

Was nice to be here. I would definitely come back.

We loved the ease of booking online & using codes to enter the gates & condo. Was much easier than keeping up with a key. The condo was beautiful and spacious with a fabulous balcony. The whole property is very nicely maintained.

Condo was nice, but patio floor needed a good scrubbing. Other than that everything was as expected.

The accommodations were great. Enjoyed the stay

Beautiful location excellent customer service. I would suggest a map in room or info packet with details on where the fitness room is located and recommendations on local beach accesses. Also recommendations for best seafood in area

Overall the visit was good. The dryer did act funny. It would stop working after only a few minutes on drying cycle. The main sliding patio door in the living room is hard to open/shut. May need new rollers or lubrication. Also the light in the smaller bathroom above the vessel sink does not work. Not sure if it’s a bulb or ballast problem.

Everything was great. I only wish the condo number had said 207N and was told to turn the lock after putting in the code. It took us about 5-10 minutes thinking we were in the wrong place.

The instructions to the front door need to be better - there’s more to it than just the code. The remote to the tv didn’t work. Also, we were very surprised (disappointed) that the beach was actually off a wall to the ocean. The condo was very nice and we enjoyed our stay. Thanks!

Great loved the location and view

Amazing stay! The bed sheets had sticky stuff on them but quick wash and they were fine.

Fabulous service every time we called for instructions and assistance from codes to movie returns. We loved the view from 207 E Pass because it was where we married 7 years ago at Noriega Point. The layout of the condo was perfect. We were able to spread out, have our own bathroom, and take advantage of the balcony and view. Love the décor as well!

Great trip with easy access to room. Felt very safe and secure.

Condo was very nice. We had one issue which was the living room door was hard to open and shut going to the patio. We just locked it and used the bedroom doors to go on the patio.

Descent space and appreciate the attention when we requested for some things to be fixed, very quick. I just think you need to consider reframing your emphasis on arrival early and departing late with fines of 300 and 200. I am sure there has been abuse of this and you need to emphasize. I feel you could word it more graciously. Its not very becoming after such nice inviting words are used.

Excellent and beautiful place to stay, would highly recommend it to others.

Washer has black mold on the inside, made it unusable. Living room fan is very loose and unstable. Needs to be tightened. Other than those few things, it’s a nice place.

Excellent condition and your information was very helpful

Between 2 & 5 stars. Customer service & location/view/pool, 5 stars. Cleanliness & items at the condo 3 stars. No beach towels?? Only 1 roll of paper towels, only 1 roll of toilet paper per bathroom and other simple items like coffee filters? Thought it was also strange that there was no wine opener. The floor on the balcony turned our feet black, the table wasnt clean, cigarette ashes on the railing & the windows had feet print on it. Balls of hair in the corners. We also had to call maintenance to try & use the sliding glass door from the familyroom, it was almost impossible open. We ended up just using the other sliders.

Everything went smoothly. From checkin to checkout. any questions we had were answered.

Great service, real joy makes it very easy to book and keep up with everything by being digital.

Condo was beautiful and located just perfect. Very clean.

Easy, effortless experience, tho An expensive service.

Overall the condo was great. There was one thing that concerned me. Tuesday morning, before 9:00, 2 men climbed up a ladder to get on the balcony and start working; cleaning windows. As a group of four women, it made us uneasy. I would have preferred to have been notified in advance. We were running late for our tour and stayed gone most of the day so I didn’t call you about it. I don’t mean this as a negative review. I just wanted you to know.

RealJoy is a pleasure to work with. We have stayed at several of their rentals and all of them exceed our expectations.

Wonderful we loved it we will return

I thought you did great. I would have like more information though on parking at the condo. After driving around for several minutes trying to figure out where I was supposed to park I finally just pick a spot, just to find out that the building I was staying in was on the other side. Also more information on how to work the door lock would have been noce, that took awhile to figure out.

I appreciate the emails and text messages keeping me up to date. The real joy fun pass was an added perk also.