Stayed July 2024
"Our stay was wonderful! We did have an issue with the internet, but the were right on getting it resolved ! I do have a suggestion, several of the outlets work but your plug won’t stay in very good or not at all. They really need to be replaced. With that being said, I would definitely go back and I would definitely refer friends & relatives!! Great job RealJoy!!"
Stayed July 2024
"Very serene and peaceful. - Enjoyed everything about our stay!
The internet wasn’t real good. I wish the pool and beach stayed open later than 10pm"
Stayed March 2024
"FUN - I ABSOLUTELY LOVE THE LOCATION❣️‼️"
Stayed December 2023
"Nice place - The location as a whole was great. The unit was spacious but the bedrooms appear much bigger in pictures. Everything was clean except the floors. They were DISGUSTING!!! Our feet were solid black 5 minutes after arrival. I was really sad about how poorly the kitchen was stocked. It had only 1 mixing bowl and only dollar store utensils. I couldn’t even whisk instant mash potatoes because it was so flimsy. If your condo holds 10 people it’s likely there will be cooking so I felt it wouldn’t hurt to have a decent selection of bowls, pots, pans and utensils. I brought extra linens which was amazing because there wasn’t one extra sheet or blanket there. The unit is located next to the elevators and there are 3 units on each floor so it has privacy. The couch and pillows need to be replaced immediately. You can feel the springs in the couch and sone of the pillows smell is of urine. I just hid them behind the chair. (Which is why a sheet would of been great) Great water pressure and plenty of hot water for our 10 people. I would stay here again but I would also suggest you tell your cleaners to do better on these floors and maybe invest $100 in the kitchen stock. As much as we paid for a condo that should be doable"
Stayed October 2023
"Exceptional - "
Stayed October 2023
"The place was perfectly described! The parking on the other side was absolutely terrible. Other than that 10/10"
Allison
Customer Relations Representative
Beaniee, We're pleased to hear that the place was perfectly described and that you had a positive experience overall. We apologize for any inconvenience with the parking and appreciate your feedback. Thank you for choosing RealJoy! We look forward to hosting you again in the future.
Stayed July 2023
"As described. Clean. Plenty of space. Both elevators worked! Beautiful view!"
Stayed April 2023
"Exceptional - "
Stayed January 2023
"Christmas Getaway - Our family of 5 and our friends family of 3 spent a week here for a New Year’s Eve softball tournament. Check in was a bit of a challenge as the check in email went to spam and we had to call for instructions.
January was uncharacteristically cold for Florida and temperatures were below freezing and the heater in the condo was not working. I placed a call to the after hours maintenance line and received an immediate response. Temporary space heaters were delivered until the heater could be replaced the next day.
The condo was clean and spacious with a beautiful view. Despite the rocky start, we were impressed with how all issues were handled with great customer service!"
Allison
Customer Relations Representative
Amanda, Thank you for the 5-star review. We are sorry about the heater and are glad the space heaters held you over until we could get the unit replaced. We appreciate the acknowledgment of our great customer service and are glad you enjoyed the view. Thank you for choosing RealJoy.
Stayed November 2022
"Great view and a nice size porch for setting. - Easy"
Allison
Customer Relations Representative
Brad, Thank you for the 5-star review. We are pleased that you enjoyed the view and the balcony. Thank you for choosing RealJoy.
Stayed October 2022
"Fabulous stay! Great to have 3 bedrooms with adult beds. The view was breathtaking. - Thank you for making this stay stress free and easy and going over beyond to personally send someone to our suite
to program out TV to be able to watch the game!"
Allison
Customer Relations Representative
Debbie, Thank you for letting us know that your stay was fabulous. We're glad you had enough room and enjoyed the view. Thank you for choosing RealJoy.
Stayed August 2022
"We had an amazing stayed. The place looked how the picture was. The view from the balcony was incredible. We will definitely stay here whenever we come to Panama City Beach again."
Stayed July 2022
"Great condo in a pretty good building - The condo was beautiful.😍 The high ceilings made it feel huge and eloquent The balcony was big and so nice. Bring blankets because there are more like sheets on the bed and no extras in the closet and there is no lock on the master bedroom so my kids are always walking in. 😩 The elevators were obviously an issue which we knew they would be but they were quick to fix when it had issues. One major inconvenience that I’ve never encountered at other places I’ve stayed was that the pool closed from 10 pm to 10am, which is normal, however the codes to the gate wouldn’t work during that time. We couldn’t go set our tents up in the morning before 10 and come back and wash sand from our feet then go thru the pool gate. We had to walk all the way out to the road and around to the parking lot. We are early risers so that was inconvenient, if you are not planning to be on the beach between those times it won’t effect you.
Overall the condo we stayed in was lovely."
Allison
Customer Relations Representative
Justin, We are glad to learn that you had a lovely visit. If you had let us know during your stay that you needed extra blankets, we would have gladly brought some extras. We understand the pool hours being frustrating but that is beyond our jurisdiction. We're glad you enjoyed the high ceilings and the balcony and hopefully got in a few early morning walks on a quiet beach. Thank you for choosing RealJoy.
Stayed July 2022
"CVery good - None available
Dryer required running two cycles to dry clothes. Air conditioning grill was filthy. Needs cleaning"
Stayed May 2022
"WONDERFUL - Will definitely book again!"
Stayed May 2022
"We had a great stay for 2 weeks. Kitchen had all things you would need. Fantastic view of ocean. - Self check in."
Stayed April 2022
"10/10 i recomended"
Allison
Customer Relations Representative
Emily, Thank you for the 10 out of 10 recommendation! Thank you for choosing RealJoy. We look forward to seeing you again soon.
Stayed March 2022
"Property was clean, everything was as described and the view is amazing. We really enjoyed our stay and would definitely stay again❤️"
Stayed March 2022
"Nice - Loved the location. Beach at the reach of our toes... couldn't have been better."
Stayed March 2022
"The check in proceas very simple and easy. Location was great mostly everything you need in walking distance. Great view."
Stayed February 2022
"Pretty condo - Enjoyed our stay!"
Allison
Customer Relations Representative
Hi! We are pleased to know that you enjoyed your stay in this pretty three-bed, three-bath Gulf-front condo. Thank you for choosing RealJoy.
Stayed October 2021
"Great location - Love the view from this condo and owner communication was good"
Allison
Customer Relations Representative
Shelli, we are happy that you loved this well located Ocean Ritz condo's view and you were provided with good communication. Thank you for choosing Real Joy.
Stayed September 2021
"Awesome stay - This place was great! I’m planning to use this place every visit! There were a couple of things out of the blue that happened but were no ones direct fault. The property was quick to respond to questions/concerns. Highly recommend Ocean Ritz!!"
Allison
Customer Relations Representative
Justin, we are very happy to know that you enjoyed an awesome stay in this great three-bed, three-bath Gulf-front condo and any questions or concerns you may have had were quickly responded to. Thank you for choosing Real Joy.
Stayed August 2021
"OR1902 - Was a great overall stay. Everything was clean and spacious. Would love to stay here again. Parking was the only hard part about visiting the condo."
Allison
Customer Relations Representative
Hi! We are happy to know that you enjoyed an overall great stay in this three-bed, three-bath Gulf-front condo that you found to be clean and spacious. Thank you for choosing Real Joy. Please visit again soon.
Stayed July 2021
"Our stay here was great, check in went smoothly I received the instructions on check in a few hrs after check in time. The place is spacious for a family vacation, parking is ok if you only have one vehicle, if you have more they do have an overflow but it’s pretty small so you might not find an available parking space and will have to park on the public parking spaces which you have to pay for. The view was great, the only thing is it could be a little more cleaner, the sheets look a little dirty so I don’t know if they were changed from the previous people, other than that everything was as expected we would definitely come back here."
Stayed May 2021
"Great condo - Loved this condo and stay. Condo was clean and very spacious. Great location as well. Only thing we would have liked is a deadbolt on the door as there was no way to lock it from the inside."
Allison
Customer Relations Representative
We appreciate you taking the time to tell us that you loved staying in this clean, very spacious, and well located Ocean Ritz condo with three bedrooms and three bathrooms. We will forward your message to property managers so that they may review and assess the need for a deadbolt. Thank you for choosing Real Joy.
Stayed March 2021
"Beach Escape - Just looking to relax all weekend and this was a great place for it. We were never bothered by other people's noise and we had a great time. The AC didn't work when we got there, but after just sending a text concerning the issue they sent someone the very next morning. I did accidently leave a dress in the closet and hopefully they will be able to get that back for me as they were prompt to respond about sending a message to property management."
Allison
Customer Relations Representative
Rachel, we appreciate you taking the time to provide us with some feedback regarding your relaxing vacation rental experience while staying in the three-bed/three-bath Ocean Ritz #1902. We are happy to know that any issues that arose were responded to promptly. Thank you for choosing Real Joy.
Stayed November 2020
"This was an amazing first vacation for my family!!! You will enjoy your stay here"
Stayed October 2020
"Bumpy start - We got off to a bumpy start with a late check in and problems with the cleaning crew. Realjoy followed up after our trip and gave great customer service. We would rent from them again."
Allison
Customer Relations Representative
Dana, we truly apologize for the issues that arose during check-in at Ocean Ritz. We hope that the gift card and refund for our mistake provided some compensation for the inconvenience caused. We appreciate your patience. Thank you for choosing Real Joy.
Stayed October 2020
"Cable - We had to go all week without cable because the owner of the condo decide to cancel table and left us with a Roku. Plus we had to purchase our own Roku in two rooms and watch Netflix all damn week with no cable"
Allison
Customer Relations Representative
Phil, we apologize for the inconvenience caused by the owner switching cable providers and offering one Roku stick. We hope that the other Roku stick was delivered in a timely manner. We appreciate your patience. We hope you enjoyed the unit, despite the lack of cable. Thank you for choosing Real Joy.
Stayed October 2020
"Loved this Condo! - Our family of 10 all slept comfortably. Condo was very clean and we loved the huge balcony. Great condo for great price."
Allison
Customer Relations Representative
Kayla, we are so happy to know that your family loved staying in this very clean Ocean Ritz condo, with everyone being able to sleep comfortably and enjoy the huge balcony. Thank you for choosing Real Joy.
Stayed September 2020
"Great place - Great place to stay"
Allison
Customer Relations Representative
We are happy to know that you found Ocean Ritz to be a great place to stay. Thank you for choosing Real Joy.
Stayed September 2020
"Best weekend of 2020 - Cant really complain. The condo was as listed. Beautiful balcony view, spacious, fully furnished to a functioning crockpot. Only thing wrong was a broken runner on a chair. But there was enough there that we set it off to the side and didn't use it. Parking was a little bit tricky to figure out as its tight, but with the prime parking space it was a breeze. Would definitely rent again."
Allison
Customer Relations Representative
Travis, we are glad that your condo met your expectations, finding it adequately furnished and spacious. We will forward your message to property managers so that they may review and assess the situation regarding the chair. Thank you for choosing Real Joy. Please visit again soon.
Stayed August 2020
"Family long weekend beach trip - Booked pre covid for a family weekend in April as grandparents were heading out to AK for the summer. All plans changed as we didn't feel we wanted to travel in the uncertainty. Both daughters are essential workers so rebooking was not simple. We finally found the time and all met in PCB. Once bookings were opened back up all prices had exploded and dates were limited. Our original 3 br, 3 br for a party of 10 became a 2 br, 2 br and we had to pay almost 50% more.
Property was centrally located, beach access and pool were great. We all wore our masks in the building.
We were diligent with cleaning and sanitizing everything. My only comment re condition of unit was there was a lot of sand on the floor when we arrived."
Allison
Customer Relations Representative
Christy, we are glad that your family was finally able to get together for a long weekend beach trip and enjoy the central location, beach access, and pool of this property. We will forward your message regarding the sand to property managers so that they may review and assess this issue. Thank you for choosing Real Joy.
Stayed August 2020
"Muy rico la pasamos, el apartamento es tal cual está publicado, la playa a tus pies, la piscina deliciosa también, los niños estaban felices, gracias Realjoy por la hospitalidad, 100% recomendado"
Stayed August 2020
"We enjoyed! - We had a great stay. We had 10 in our family stay, and there was plenty of room to accommodate. Check in and parking was very easy. The condo was clean and supplied plenty of cooking utensils for us. Overall great stay!"
Allison
Customer Relations Representative
Michelle, we are glad to know that you and your family had a great stay in this condo that provided plenty of room and cooking essentials. Having an easy check-in and accessible parking are definitely pluses. Thank you for choosing Real Joy.
